IN-PERSON CANCELLATION POLICY P2P operates on a scheduled hourly appointment basis for private training sessions. Therefore, when canceling an appointment, it is required for the client to provide MORE than 24-hour notice, for which no additional fee shall be incurred.

However, if the client cancels an in-person session LESS than 24 hours to the scheduled time, the client shall be charged $20 per late cancellation fee. Coach agrees that the client is entitled to a one-time cancellation fee waiver per month, whereby they can cancel a session in less than 24-hours, at no additional charge.

If the client fails to give any prior notice to the scheduled in-person training appointment session, the client shall be charged $40 per no-show fee.

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ONLINE CANCELLATION POLICY P2P online programs are scheduled via phone call check-ins. Therefore, weekly appointments are crucial to the success of the client’s progress. When canceling an appointment check-in call, it is required for the client to provide MORE than 24-hour notice, for which no additional fee shall be incurred.

However, if the client cancels a weekly check-in appointment more than 2 (two) consecutive weeks, the client shall forfeit any investments to their program. Coach agrees that the client is entitled to a one-time cancellation, a reschedule weekly check-in call at no additional charge.

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Refer to Client Expectations Agreement & ACH Auth Agreement for full terms and conditions of customized coaching program.